Mafia Casino Privacy and Data Protection

How Mafia Casino Protects Your Data

At Mafia Casino we collect the information needed to open and run an account: during registration we ask for your name, e-mail address, date of birth, password and account currency, and we confirm the account by e-mail. Before a withdrawal is released we carry out KYC checks that require an ID document, proof of address and proof of ownership of the payment method used. Logging in can be done by e-mail or phone number, which means a phone number may also be held on your profile.

Why we process this information

These details exist to confirm who is depositing and withdrawing funds, to meet age requirements for the 18+ minimum, and to make sure a withdrawal reaches the person entitled to it. Our connection for games and payments is encrypted, and player funds are kept in segregated client accounts, separate from the company's own operating funds.

If you want to limit how your account is used, we offer self-exclusion on request through support, a cooling-off break on request, and a self-assessment questionnaire, alongside links to GamCare and Gamblers Anonymous. Any question about how your information is held can be raised with our support team directly.

Data We Collect and When

The table below sets out the categories of personal information we request, the point in the player journey where each is collected, and the reason behind it.

Each category is tied to a specific stage of play, from opening the account to clearing a withdrawal, and nothing beyond what KYC requires is requested at the payment stage.

Your Privacy Choices as a Player

We give every player practical ways to manage their data and their play, each handled through our support channels.

• Request self-exclusion through support at any time, on your own terms.
• Ask for a cooling-off break through support without closing the account entirely.
• Complete a self-assessment questionnaire to review your own play.
• Reach GamCare or Gamblers Anonymous through the links we provide for outside support.
• Contact our 24/7 live chat or e-mail support for any question about your stored information.
• Manage bonus activation and cancellation directly from your profile, where your Coins balance and Wheel of Fortune spins also sit.

These options sit alongside the account tools described on our sign-in and account access page, and any payment-related document request connects directly to the deposit and withdrawal steps covered on our payments page.

Keeping Account and Payment Data Secure

We use an encrypted connection to protect both gameplay and payment data as it moves between a player's device and our systems. Funds deposited by players are held in segregated client accounts, kept apart from the company's operating funds, which is a structural safeguard rather than a promise about any single transaction.

Verification documents submitted for KYC checks, an ID document, proof of address and proof of payment-method ownership, are requested specifically to confirm a withdrawal before it is paid out, as described further on our payments page. Account access itself can be secured through e-mail or phone number login, and password recovery is handled through the sign-in flow.

Players who want a fuller picture of how our offer, games and support fit together can see everything in one place on our overview page, while any direct question about data handling can be raised with our team through the channels listed on our support page.